MetaXell Agent
Every customer conversation, in one place
MetaXell Agent manages your WhatsApp conversations, leads and business knowledge in one workspace. Reply faster, capture enquiries and step in whenever a customer needs your team.
What MetaXell Agent does
AI replies on WhatsApp
Connect your WhatsApp number and let AI mode answer customer questions from your business knowledge.
Take over at any time
Every conversation shows whether AI is replying. Take over with one click, or generate a draft reply to edit and send yourself.
Leads and enquiries
Enquiries are captured as leads your team can follow up, so none slip through the cracks.
Knowledge you control
Keep the product and business information the agent answers from in one place, and update it as things change.
One shared inbox
Search and review every conversation together instead of on individual phones.
Several businesses, one login
Separate workspaces let one team run agents for different brands or clients.
Who it is for
- Businesses that take enquiries on WhatsApp
- Small teams sharing one customer inbox
- Sales teams that need every lead captured
Want us to build and manage it for you?
MetaXell Agent gives you the platform. Our WhatsApp AI Agent service gives you the complete implementation, including WhatsApp setup, business knowledge, lead qualification, human handover and ongoing optimisation.
Explore the managed service
See MetaXell Agent in action
Book a short demo and we will walk you through it, or talk to us about building something similar for your business.
Book a demo